Terms and conditions

OREO ONAM CONSUMER PROMO TERMS AND CONDITIONS
This Oreo Onam Consumer Activation (hereinafter referred to as "Campaign") is an initiative of Mondelez India Foods Private Limited having its registered office at Unit No 2001, 20th Floor, Tower-3 Wing-C, One International Center Parel, Mumbai- 400 013 (“Mondelez”). Please read these terms and conditions including the ones set out in Annexures hereto (together "T&Cs") before participating in this Campaign. In case of conflict, the provisions of the Annexures shall prevail.
Participation in this Campaign is voluntary. You agree that, if You chose to participate in this Campaign, You will be bound by these T&Cs and You acknowledge that You satisfy all Campaign eligibility requirements as provided herein below.
Mondelez has engaged Premier Sales Promotions Pvt Ltd (BigCity Promotions) to manage and run this Campaign (hereinafter collectively with any other third party that may be engaged by or on behalf of Mondelez for the execution of this Campaign, be referred to as “Campaign Partner”).
For the purposes of these T&Cs, wherever the context so requires "You" or "Your" shall mean any natural person who is a participant in the Campaign and “We” or “Our” or “Mondelēz” shall mean Mondelez India Foods Private Limited.
This is a limited period Campaign and relates to Oreo Onam Consumer pack of INR 30 each (“Product”)

1. ELIGIBILITY:

1.1. You need to fulfil the following eligibility criteria to participate in the Campaign:

1.1.1. You need to be a natural person;

1.1.2. You should be an individual legal resident and citizen of the Republic of India;

1.1.3. You should be of an age 18 years or above at the time of entry into the Campaign;

1.1.4. You shall be legally competent to enter into binding contract under the applicable laws of India.

1.1.5. You must hold a valid PAN card issued under the provisions of the Income-Tax Act, 1961.
All who fulfil the eligibility criteria to participate in the Campaign shall individually be considered and referred to as “Participant” and collectively “Participants” for the purpose of these T&Cs.
1.2. Our employees and/or Campaign Partners and/or Campaign Partner employees, their immediate family members (spouses, domestic partners, parents, grandparents, siblings, children and grandchildren), and our/their affiliates, advisors, advertising/ Campaign agencies are not eligible to participate or avail any benefits under the Campaign.

1.3. The Campaign is subject to all applicable central, State and local laws and regulations in India. The Campaign may at any time at the sole discretion of Mondelēz be terminated/ cancelled/amended/suspended for any reasons without providing any prior notice to the Participants. No claims/questions shall be entertained in this regard.

1.4. Mondelez reserves the right to exclude or disqualify any person from the Campaign on grounds of: (a) misconduct or criminal record or acted or have the intention to act in a dishonest or fraudulent manner or in bad faith; (b) tampering with the entry process or the operation of the Campaign; (c) acting in violation of these T&Cs; (d) acting in an unsportsmanlike or disruptive manner or with intent to annoy, abuse, threaten or harass any other person; (e) entries being offensive, distasteful, unacceptable or against the ethos and principles of Mondelēz or which may be considered disparaging; or (f)for any other reasons, as it may deem fit and proper.

2. DETAILS OF THE CAMPAIGN AND HOW TO ENTER:

For details of the Campaign and how to enter, refer to Annexure I.

3. PRIZES:

3.1. For details of the Prizes (defined in Annexure I), refer to Annexure I.

3.2. The Prizes are non-transferable, non-assignable, non-substitutable and under no circumstances will be exchanged for cash.

3.3. In the event of death of Prize Winner (defined in Annexure I and shall include wherever the context requires Grand Prize Winner), no nominees or heirs or any other person shall be eligible to the Prize and no claim from the nominee or his/her legal heirs of the Prize Winner (defined in Annexure I) or any other person shall be entertained.

3.4. The Prize (including any merchandise) are being provided on “as is” basis without warranties of any kind, either express or implied, including without limitation warranties of quality, suitability or comfort or implied warranties of merchantability or fitness for a particular purpose. Unless the Prize is a product of Mondelez or the Campaign Partner (in which case Clause 5.5 will apply), You acknowledge, by participation in this Campaign, that You hereby release Mondelez and/or its Campaign Partner and their respective affiliates, directors, officers, employees, representatives and agents from any and all claims pertaining to any defect, deficiency, damage, replacements, quality issues or any other claims connection with the Prize and that Mondelez and/or Campaign Partner shall not be liable (including but not limited to the product and service liabilities) for any damages of any kind related to the same. If any Prize Winner has any grievance with respect to the Prizes, the Prize Winner may directly contact the manufacturer or supplier/retailer/service provider as may be applicable.

4. ADDITIONAL TERMS:

4.1. We may, at our sole discretion, change the T&Cs or cancel the Campaign at any time; or modify, terminate, or suspend the Campaign for any reason whatsoever including should viruses, worms, bugs, unauthorized human intervention or other causes beyond our control that corrupt or impair the administration, security, fairness or proper play of the Campaign or submission of entries.

4.2. By entering the Campaign, the Participant hereby releases Mondelez and/or their Campaign Partner from and agrees to indemnify Mondelēz and/ or their Campaign Partner and any of their respective officers/employees/directors/representatives/agents from and against all liability, cost, loss or expense arising out of acceptance of the Prize or participation in the Campaign including (but not limited to) personal injury and damage to property or any violation of intellectual property rights of a third party or any law and whether direct, indirect, consequential, foreseeable, due to some negligent act or omission, or otherwise.

4.3. Mondelēz accepts no liability, whether jointly or severally, for any errors or omissions, whether on behalf of itself or third parties in relation to the Campaign and / or the Prizes.

4.4. We will not be responsible for: (a) any SPAM generated messages; (b) any SMS/whatsapp/other messaging service message delivery failures; (c) lost, misdirected, late, incomplete, or unintelligible entries or for inaccurate entry information, whether caused by You or by any of the equipment or programming associated with or utilized in the Campaign, or by any technical or human error that may occur in the processing of entries; (d) any printing or typographical errors in any materials associated with the Campaign; (e) any error in the operation or transmission, theft, destruction, loss, unauthorized access to, or alteration of, entries, or for technical, network, telephone, computer, hardware or software, malfunctions of any kind, or inaccurate transmission of, or failure to receive any entry information on account of technical problems or traffic congestion on the internet or at any website; (f) injury or damage to Your or any other computer or mobile resulting from downloading any materials in connection with this Campaign; (g) if the Participants do not have mobile phones or other gadgets or means that support the Campaign link/technical requirements; (h) if the Participant has registered with National Do Not Call Registry/ or DND services provided by the Telecom provider or the Participant has specifically requested for not receiving messages for the specific campaign/contests and yet have participated in this Campaign and shared their credentials; (i) other conditions beyond Our reasonable control or any Force Majeure Event. The Participant putting a missed call under the terms of this Campaign or sharing their details while logging in on the Website (defined hereinafter) is deemed to be express consent on the part of Participant to exempt Mondelez and Campaign Partner from DND restriction imposed by the relevant Participant.

4.5. Any attempt to deliberately damage any Mondelez website or the Campaign Partner's Website or the information on the website, to cause malicious damage or interference with the normal functioning of the website, or to otherwise undermine the legitimate operation of this Campaign may be a violation of criminal and civil laws and should such an attempt be made, whether successful or not, We reserve the right to seek damages to the fullest extent permitted by law.

4.6. If We incur any costs in connection with any breach of these T&Cs or any other legal obligation by the Participant, the Participant agrees to indemnify Us or our Campaign Partner/s for those losses, damages, and costs.

4.7. We, in Our sole discretion reserves Our right to exclude / disqualify You from the Campaign and/or not to attribute the Prize, and/or to cancel all or part of the Campaign, without any liability on Our part, if We believe You have (a) breached any of these T&Cs; (b) acted or have the intention of acting in a dishonest or fraudulent manner, or in bad faith; (c) tampered with the entry process or the operation of the Campaign; (d) acted in an unsportsmanlike or disruptive manner or with intent to annoy, abuse, threaten or harass any other person.

4.8. Mondelez and/or Campaign Partner is not responsible for any problems or technical malfunction of any telephone or network or lines, servers or providers, computer equipment, software, technical problems or traffic congestion on a mobile network, or any combination thereof, or any other technical failures including any damage to Your or any other person's mobile handset or computer related to, or resulting from, participation in this Campaign or the downloading of any materials related to this Campaign.

4.9. If this Campaign is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Mondelez, including but not limited to technical difficulties, unauthorized intervention or fraud, Mondelez may in addition to its other rights reserves the right, in its sole discretion, to the fullest extent permitted by law (a) to invalidate / disqualify any Participant; or (b) subject to any written directions from a regulatory authority, to modify, suspend, terminate or cancel the Campaign, as appropriate.

4.10. If for any reason this Campaign is not capable of running as planned because of infection by computer virus, bugs, tampering, unauthorized intervention, technical failures or any other causes beyond the reasonable control of Mondelez and/or Campaign Partner which corrupts or affects the administration, security, fairness, integrity or proper conduct of this Campaign, Mondelez reserves the right in its sole discretion to cancel, terminate, modify or suspend the Campaign, subject to any written directions made under applicable State or Territory legislation.

4.11. Mondelez and/or Campaign Partner and/or their respective affiliates, and their officers, directors, employees accept no liability and shall not be responsible and/or liable in any manner whatsoever in case the Participant is unable to submit his/her entry for any reasons whatsoever including due to failure on the part of the telecom operator, facility provider, internet issues, device compatibility, capacity constraints. etc.

4.12. All attempts will be made by the Campaign Partner to protect the data submitted to it by a Participant from loss and corruption, but in the event such data loss happens, Campaign Partner may have to continue with whatever data is available, or in any other manner as it may deem reasonable. Mondelez and the Campaign Partner should not be held responsible for any loss of data or the action taken on account of the same. Mondelez and/or Campaign Partner and/or their respective affiliates and their officers, business partners, directors, employees shall not be held responsible to make good any such loss or dissatisfaction on account of such loss.

4.13. Campaign Partner will take reasonable efforts to ensure that there is no security breach at its end in the course of conduct of submission of entry for the Campaign and/or that there is no data / entry loss and/or any other loss at its end. However, in the event of a security breach and/or data/ entry loss and/or any other loss for any reasons whatsoever, Mondelez and/or Campaign Partner and/or its affiliates, their respective officers, directors, employees will not be responsible or liable in any manner whatsoever for any loss on account of any such instances as may be sustained by the Participant. Mondelez and/or Campaign Partner and/or its affiliates, their respective officers, directors, employees shall have the right at all times to exclude or disregard / disqualify any entries submitted during any period where a security breach or data/entry loss or any other loss occurs.

5. MISCELLANEOUS:

5.1. This Campaign is being made purely on a "best effort" basis and participation in this Campaign is at Your sole discretion and on a voluntary basis.

5.2. If there are any Government restrictions imposed on movement of people, operation of outlets, transportation or any other aspect which may impact the operation of the Campaign as usually planned, Mondelez and the Campaign Partner cannot be held liable including for inability to provide the Prizes or changing the Prizes due to such restrictions. Any delay or inability to operate the Campaign in that regard will be treated as a Force Majeure Event (defined below).

5.3. In the event of any directions of the Government applicable for consumers/Participants/Prize Winners, You shall ensure due compliance to the same and Mondelez and/or the Campaign Partner cannot be held liable for any non-compliance in that regard.

5.4. You agree that all decisions related to the Campaign made by Us are final and binding on You. Failure by Mondelez and/or Campaign Partner to enforce any of these T&Cs in any instance shall not be deemed to be a waiver of the T&Cs and shall not give rise to any claim by any person.

5.5. We will not be liable for any costs incurred by You in connection with Your participation in the Campaign. Announcements and information about the Campaign shall be posted on the same page where these T&Cs are posted.

5.6. For any disputes, complaints, queries pertaining to this Campaign or Our Products (where the term Products refers to the Oreo Onam Packs enlisted in Attachment 1 and Attachment 2), please reach out to the us on 1800 22 7080 or suggestions@mdlzindia.com no later than 7 working days from the completion of the Campaign. Failure to do so will tantamount to the expiry of any claims in connection with the Campaign submitted by a person. For any complaints and grievances relating to products including co-branded goods or services or Prizes provided by any of our Campaign Partners, Mondelez will not have any liability or responsibility regarding the same.

5.7. If You are dissatisfied with the Campaign or any aspect of the Campaign including the Campaign rules, any content, any requirements of the Campaign form, the materials available related thereto, these T&Cs, etc. Your sole and exclusive remedy is to not participate in the Campaign.

5.8. If a person chooses to access this Campaign from outside India, he/she shall do so on his/her own initiative and shall be responsible for compliance with applicable local laws of the country.

5.9. Mondelēz or Campaign Partner accepts no responsibility for late, lost, incomplete, incorrectly submitted, delayed, illegible, corrupted or misdirected entries, loss of SMS, loss of internet connectivity, unique codes, documents, demand drafts, claims or correspondence whether due to error, omission, alteration, tampering, unauthorized data hacking, deletion, theft, destruction, virus attack, transmission interruption, communications failure, hardware failure or otherwise. Mondelēz and/or Campaign Partner shall not be liable for any consequences of user error including (without limitation) costs incurred.

6. INTELLECTUAL PROPERTY RIGHTS:

6.1. All right, title and interest, including but not limited to the intellectual property rights, in the promotional material(s) and all Campaign related material including those submitted by Participants shall vest solely and exclusively with Mondelez at all times. Mondelez or any person or entity permitted by Mondelez in this regard shall be entitled to use the responses/material or any information in connection with the entry, received in any medium whatsoever, for all its future promotions, marketing, publicity and/or any other purpose, without any permission and or payment to the Participant.

6.2. If any material is submitted in connection with the Campaign (whether written, audio, electronic or visual form, or a combination of those) or any photographs, video and/or film footage and/or audio recording are taken of the Participants, the same are assigned to Mondelez upon submission and become the property of Mondelez exclusively. Mondelez may use the material in any medium in any manner it deems fit. Intellectual Property in any such material remains the sole property of Mondelez.

7. PERSONAL INFORMATION AND PRIVACY POLICY:

7.1. When You participate in the Campaign, We collect, receive, possess, use, store, handle, transfer, process and otherwise deal with personal information which is provided by You. This information may vary but will typically include information like first and last name, mailing address, complete date of birth, e-mail address, contact number, identity verification documents and details therein, etc. (collectively referred to as “Personal Information”). While doing so We collect, receive, possess, use, store, handle, process and deal with Personal Information from You that We consider necessary for the purposes of the Campaign. By participating in the Campaign and/ or by providing Your information, You consent to the collection, receiving, possession, use, storage, dealing, processing, sharing and handling of the information including personal information You disclose to Us.

7.2. Please also visit the Privacy Notice of Mondelēz in the Campaign section on the home page of the Website where these T&Cs are posted, to understand and acknowledge what We do with Your information including Your personal data. Please note that Your acceptance of these terms and conditions and Your participating in the Campaign and/ or providing the information is deemed to signify Your agreement to the Privacy Notice as well and the necessary consent to what could be done with the information including personal data You provide as described in the Privacy Notice.

7.3. Participants who have won any under the Campaign (“Prize Winners”) may be contacted by the Campaign Partner for collection of further details to ensure delivery of the Prize(s) and the Prize(s) shall only be provided if the necessary information as requested for by the Campaign Partner has been provided. The Participant shall be solely responsible for any errors in such information provided.

7.4. We reserve the right to refuse to issue Prizes to the Prize Winners unless they provide their information necessary to release the Prize(s) and to perform other activities applicable under the law. The names of the Prize Winners of any Prize(s) under this Campaign shall be posted on www.onamwithoreo.com (“Website”).

7.5. Participants hereby authorize Us and/or Campaign Partner to use the personal data shared in connection with the Campaign.

7.6. By participating in this Campaign, You also hereby give your consent to Mondelez and/or any other third party nominated to carry out profiling of Your anonymized data made available through Campaign Partner. Campaign Partner will take the necessary measures to secure and keep safe, either directly or through third parties, any such information that You may have shared.

7.7. It is important to remember that whatever You transmit or disclose can be collected and used by others or unlawfully intercepted by third parties. No data transmission can be guaranteed to be 100% secure. While we strive to use commercially reasonable means to protect Your information, We cannot warrant the security of any information You transmit to us.

7.8. Your personal information may be retained and may continue to be used until: (i) the relevant purposes for the use of Your information under these T&Cs are no longer applicable; and (ii) We and/or Campaign Partners are no longer required by applicable law, regulations, contractual obligations or legitimate business purposes to retain Your personal information and the retention of Your personal information is not required for the establishment, exercise or defense of any legal claim.

8. FORCE MAJEURE:

This Campaign is subject to force majeure circumstances including without limitation, floods, natural disasters, war, act of terror, political unrests, technical snags, lockdowns or related restrictions, act of God or any circumstance beyond the reasonable control of Mondelēz and/or Campaign Partner ("Force Majeure Event"). We and/or Campaign Partner shall not be liable for any delay or adverse effect caused to the Participants in the Campaign including the Prize Winners/Prize(s) as a result of a Force Majeure Event.

9. GOVERNING LAW AND JURISDICTION:

9.1. The courts of competent jurisdiction at Mumbai shall have sole and exclusive jurisdiction to determine any and all disputes arising out of, or in connection with the Campaign. Participation in the Campaign is unauthorized in any jurisdiction that does not give effect to all provisions of these T&Cs, including (without limitation) this clause.

9.2. Further all issues and questions concerning the construction, validity, interpretation and enforceability of these T&Cs, or the rights and obligations of the Participants and/or Mondelez and/or Campaign Partner, shall be governed and construed in accordance with the laws of the Republic of India.

10. PUBLICITY:

By participating in the Campaign, You give Mondelēz and/ or its affiliates permission to use Your name, likeness, images, videos, voice, appearance and the like as such may be embodied in any pictures, photos, video recordings, audiotapes, digital images, and the like (“Publicity Material”), provided or taken or made in relation to the Campaign and any promotions, events, or Campaigns to follow. You agree that Mondelez and/or its affiliates have the right to publish Your saved item details/Publicity Material for any communication, promotions, events or Campaigns of Mondelez and/or its affiliates that follow. You agree that Mondelez and/ or its affiliates have complete ownership of Your Publicity Material, including the copyright therein, and may use them for any purpose. These uses include, but are not limited to illustrations, bulletins, exhibitions, videotapes, reprints, reproductions, publications, advertisements, and any promotional or educational materials in any medium now known or later developed, including the internet. You acknowledge that You will not receive any compensation for the use of the Publicity Material, and hereby release Mondelez and/ or its affiliates and its agents and assigns from any and all claims which arise out of or are in any way connected with such use.

11. LIABILITY RELEASE:

11.1. By participating in the Campaign, You will be legally bound hereby, to release from liability, and hold harmless, Mondelez, Campaign Partner and any of its / their respective affiliates, employees, directors, representatives and agents for any matters and for any and all liability in relation to this Campaign, including in relation to the quality of the Prizes or merchandize, personal injuries (including death) or harm, property loss or damage, misuse of the benefits/ Prizes offered under this Campaign, in connection with any activity or directly or indirectly, by reason of the acceptance, possession, or participation in the Campaign, even if caused or contributed to by Our negligence.

11.2. By participating in this Campaign, You agree to indemnify Us, Campaign Partner and any of its/their respective officers/employees from and against all liability, cost, loss or expense arising out of acceptance of the Prize or participation in the Campaign including (but not limited to) personal injury and damage to property and whether direct, indirect, consequential, foreseeable, due to some negligent act or omission, or otherwise.

11.3. You shall be liable for all the taxation that might arise out of the winnings/Prizes from this Campaign and shall not hold Mondelez and/or Campaign Partner and/ or its/their respective affiliates responsible for payment of the same and/ or any dispute arising in relation thereof.

ANNEXURE I:
Details of the Campaign and How to Enter
The terms stipulated herein are in addition to the terms enlisted above.
1. Campaign Period

a. Participation Eligibility Period: This Campaign will commence from 00:01 a.m. on 1st August 2025 and end at 11:59 p.m. on 14th September 2025 (“Campaign Period”).

b. Grand prize extended Participation Eligibility Period: Entries outside the “Campaign Period” will not be considered except for the grand prize, for which the entries shall be considered till 14th September 2025.

c. Mondelez reserves the right to modify, extend, or cancel the Campaign or its T&Cs without prior notice. No claims/questions shall be entertained in this regard.

2. Geographical Scope

a. This Campaign is applicable only for the state of Kerala.

3. Participation Stipulations

a. To participate, You must:

i. Purchase specific Products as listed in Attachment I & II.

ii. Provide all required information (e.g., Name, Email ID, Phone Number) via the Website after scanning the QR code.

iii. Meet and fulfil all eligibility requirements and conditions outlined in these T&Cs to participate in the Campaign and qualify to win a Prize. Failure to adhere to any criteria, conditions, or pre-requisites for participation or Prize entitlement, or any breach of these T&Cs, may result in Your disqualification from the Campaign and/or forfeiture of any Prize.

b. How to Participate:

i. Step 1:
1. To Participate in the Campaign, the Participant is required to, at his/her sole discretion, purchase Cadbury’s Oreo Onam Edition which has the call out with respect to the Campaign (“Product”). Participation in the Campaign is subject to availability of the Product in the market, as applicable and indicated in these T&Cs, during the Campaign Period. We or Campaign Partner shall not be held responsible for any circumstance leading to non-availability of the Product in the market.

ii. Step 2:
1. To enter the Campaign, the Participant shall visit the campaign website www.onamwithoreo.com and enter the name, mobile number, email ID. The participant will receive a One Time Password (“OTP”) on their registered mobile number.

iii. Step 3:

1. The Participant will enter the OTP to authenticate their mobile number.

iv. Step 4:
1. The Participant is to read the steps to play and procced to complete the Pookalam.
v. Step 5:
1. Post completing the Pookalam, the participant is to answer a couple of questions to double the chances to win a reward.
vi. Step 6:
1. Post answering the questions, the participant will receive a Thank You page stating that they have entered the reward pool and will receive the Unique Code and weblink by SMS to the registered mobile number if they are chosen as a winner.

4. Prize Categories and their Eligibility Criteria

a. All those who participate in accordance with the T&Cs stipulated herein during the period from 00:00:01 hours on August 1, 2025 to 23:59:59 hours on September 14th, 2025 (“Participation Eligibility Period”) and satisfy the eligibility criteria including but not limited to the ones enlisted below, stand a chance to win the Prizes; unless otherwise dis-qualified.

5. Process for Chance to win Movie Voucher or Food Voucher or Gold Coin:
a. On entering the details as above:
i. For the participants of Kerala: Participant shall be eligible to win a Movie Voucher or Food Voucher or Gold Coin.
ii. The Participant will visit the weblink and follow the process to be shortlisted for the reward. The reward has to be availed by the Participant within 30 days of receiving the unique code and weblink by SMS.
iii. If the Participant is a lucky winner of Gold Coin prize, the customer will be notified via Call / SMS / Email with the further process to claim their prize

b. The Participant can win a maximum of 1 Reward per mobile number during the Campaign Period.

ANNEXURE II
PRIZES
1. Number of Prizes (Lucky Draw):
a. Movie Voucher: There are a maximum of 960 Movie Vouchers (defined below) under this Campaign. The Prizes are funded by Mondelez under this Campaign, one for each Participant who complies with our T&Cs. Each Participant would be eligible to win only if he/ she has participated in the Campaign in the manner provided under the “Details of the Campaign and How to Enter” section given in these T&Cs.
b. Food Voucher: There are a maximum of 4 Food Vouchers (defined below) under this Campaign. The Prizes are funded by Mondelez under this Campaign, one for each Participant who complies with our T&Cs. Each Participant would be eligible to win only if he/ she has participated in the Campaign in the manner provided under the “Details of the Campaign and How to Enter” section given in these T&Cs.
c. Gold Coin: There is 1 (one) Gold Coin Prize (defined below) under this Campaign. The Prize is funded by Mondelez under this Campaign. Each Participant would be eligible to win only if he/ she has participated in the Campaign in the manner provided under the “Details of the Campaign and How to Enter” section given in these T&Cs.
d. The Prize is NOT applicable for the participants from Tamil Nadu
e. Odds of Winning of Lucky Draw Prize: Odds of winning depend on the number of eligible entries received. Eligible entries are ones that satisfy the eligibility criteria outlined in these T&Cs.
2. Prizes: Participants shall be eligible to win the following Prizes (“Prizes”):
a. Chance to win the following prizes (“Lucky Prizes”) as per below quantity:
i. Movie Voucher – 960 qty
ii. Food Voucher – 04 qty
iii. Gold Coin – 01 qty
3. Any participant will be eligible to win only one “Lucky Prize” during the Campaign Period.
4. Any participant will be eligible to win a maximum of one reward during the Campaign Period (i.e. if a participant has won a reward of Movie Voucher or Food Voucher, he/she shall not be eligible to win any other reward)
5. Once a participant has won a Mega Reward of a Gold Coin, he/she shall not be eligible to win any other reward.
6. The image of the Prizes depicted on the ads/posters/TVC’s/pack shots etc., are indicative only and the actual Prizes/ look of the Prizes may vary from the pictures.
7. All applicable taxes resulting from acceptance of Prize(s) shall be the responsibility of Prize Winner.

8. Winner Selection, Winner Announcement and Contacting Winners:

a. Voucher or Gold Coin Prize winners of the Campaign will be announced on or before 30th September 2025 and will be contacted by the Campaign Partner or execution partner through calls or direct messages or email etc. By accepting these T&Cs you signify your consent to be contacted for the purpose of this Campaign including for procuring additional information that may be required for delivering Prizes where applicable.
b. The Lucky Prize winners will be drawn by a randomizer on a daily lottery basis.
c. Gold Coin Prize Winner will be required to respond to confirm eligibility and to provide verification documents within 2 days of initial contact to be eligible for the winner selection process. Winner will be required to share the verification documents as provided below:
i. Copy of PAN Card and Aadhar Card is mandatory for winner of Gold Coin.
d. Mondelez and/or the Campaign Partner shall not be responsible for any accident or mishap or loss of the verification documents. The responsibility for ensuring that the documents reaches the address as directed by Mondelez or Campaign Partner lies solely with the Participants. No justification/explanation for non-receipt of the documents or any missing documents shall be accepted.
e. In the event that the Gold Coin Prize Winner do not respond to communications within 2 days of initial contact, the Campaign Partner reserves the right to disqualify that Winner and the Prize will be forfeited.
f. In the event that the Gold Coin Prize Winner’s number is busy, unreachable, or he/she does not attend the call, two further attempts would be made to contact the Gold Coin Prize Winner. If even on the third attempt, the Gold Coin Prize Winner does not attend the call, or is unreachable, the Gold Coin Prize participation in the Campaign will come to an end and the Gold Coin Prize shall stand forfeited.
g. No Prizes will be awarded if the information presented by the Participant(s) is suspected to be incorrect or fraudulent either by the independent auditor or the Campaign Partner basis the information earlier shared by the Participant at the time of first contact or for any other reason.

9. Additional Terms and Conditions applicable in case of Grand Prize

a. The Prize is provided on an “as-is basis". Mondelez and their associates, affiliates, directors, officers, agents, representatives shall not be responsible or liable for failure by the Prize Winner to redeem the Prize(s) won or to take part in the Campaign itself including due to restrictions placed by any government authorities restricting movement or travel. You understand and acknowledge that this Campaign is being offered on a reasonable effort basis and the ability of the Participant to avail the benefit is subject to Government permissions and restrictions that may be imposed upon people movement or upon the operation of retail shops and other commercial establishments. Mondelez and its Campaign Partner shall not be held liable on this account if any Participant is unable to avail the benefit due to such restrictions.

ANNEXURE III
ADDITIONAL TERMS AND CONDITIONS IN RELATION TO CAMPAIGN
Complaints in relation to products, services or prizes provided by the Campaign Partner in relation to the Campaign should be addressed to feedback@bigcity.in

1. Terms and Conditions - Rs. 150 BookMyShow Voucher
a. This offer entitles the end user to Rs. 150/- off on one transaction at the BookMyShow website /App. The offer will be mentioned on the scratch card.
b. Offer valid for all shows from Monday to Sunday.
c. Discount is offered on a minimum of 1 ticket and on a maximum of 1 transaction only, irrespective of the number of tickets booked on one promo Code. The balance cost (after discount) of the ticket will be charged to the credit/ debit card of the end-user.
d. The end user will be required to present a copy of the credit/debit card at the venue prior to redemption.
e. To avail of the offer, customers to show the SMS confirmation or a printout of the e-ticket at the venue.
f. If the value of the ticket is less than the value of the voucher, the balance is non-refundable and cannot be carried forward or used in any other transaction.
g. Walk-in customers without a prior booking will not be entertained at the venue.
h. Film classification rules apply, and identification may be required.
i. The theatre manager’s decision is final and standard cinema rules apply.
j. This offer is subject to promotional availability.
k. In no event shall the maximum liability exceed the value of the voucher i.e. Rs. 150
2. Terms and Conditions - Rs. 500 Swiggy Voucher
a. This offer entitles the end user Rs. 500 off on the Food Partner App (Swiggy) in India only. The Value will be mentioned on the voucher
b. This offer is available only on online payment option and not available on COD.
c. The discount is valid on sub total amount (i.e. only on the Food Value Amount), which excludes delivery (+packaging), restaurant charges and GST charges.
d. Offer valid for all days of the week.
e. Any Order that customers place on the App is subject to product availability, Delivery capacity and acceptance by Partner and participating restaurant.
f. Discount is offered on minimum purchase and maximum of 1 transaction only on one promo Code. The balance cost (after discount) of the order will be charged to the credit/ debit card of the end user.
g. A maximum of 1 code can be used per transaction.
h. If the value of the Order is less than the value of the voucher, the balance is non-refundable and cannot be carried forward or used in any other transaction.
i. This offer is only for Home Delivery.
j. This offer is subject to promotional availability.
k. In no event shall the maximum liability exceed the value of the voucher i.e. Rs. 500
3. Terms and Conditions: Merchandise (Gold Coin )
a. Campaign Partner will ensure to supply product merchandise in good condition, However Campaign Partner & Mondelez shall not be liable/responsible for any defect in the product. The guarantee and warranty of the product shall be transferred, as received from the Manufacturer / Distributor.
b. The operational part of the scheme like handling and distribution of Prize, shall be managed by the Campaign Partner. However, promo product (promo packs of chocolates) will be distributed by Mondelez.
c. Product will be delivered within 45 business days after the details have been confirmed by winner to Campaign Partner.
d. Any complaints regarding the non-delivery of the product should be made within 7 days from the time of dispatch (intimated through E-mail/SMS) of the products by Campaign Partner
e. As a practice, courier companies try to deliver the product 2 times to the customer if at the first instance courier company couldn’t reach the customer for various of reasons such as (not limiting to) not at home, phone switched off, change of delivery address, wrong address etc. If the product is returned in such cases, Premier Sales Promotions Pvt. Ltd. will not be liable to dispatch the product again.
f. Any dispute arising out of or in connection with or as a result of the facility shall be subject to the exclusive jurisdiction of the courts of Mumbai only.
g. Product once delivered cannot be replaced under any circumstances.
h. Campaign Partner will offer product warranty in case it is offered by manufacturer/distributor and all claims towards warranty need to be taken up with the manufacturer/distributor directly.
i. No request for change in color, size, model etc. will be entertained by Campaign Partner or Mondelez.